How to deflect “What’s wrong?” when you just need some time to think

When someone asks What’s wrong? it can be overwhelming, especially if you’re in the middle of…

How to respond to “You’re always late to meetings”

When a colleague or supervisor points out that you’re always late to meetings, it can be…

How to clarify a misunderstanding over text

Handling misunderstandings over text can be a delicate matter. A single misinterpreted word or phrase can…

How to respond to “You’re making a mistake”

When a family member confronts us with the phrase You’re making a mistake, it can be…