How to respond to an online apology

When someone apologizes to us online, it can be a tricky situation to navigate. Do you…

How to respond to “I know I hurt you, but I’ve changed”

When someone admits to hurting us, it takes a lot of courage and vulnerability. However, it’s…

Responding to “I know I messed up, but I promise I’ve learned”

When it comes to navigating conversations, there are few situations more delicate than responding to someone…